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Groups Warn of Ticket Policy for Black Keys Show at Charter

Many seats at the major summer concert will use controversial "restricted, paperless" tickets.

Watchdog groups, Fan Freedom and Consumer Action, are warning fans of The Black Keys and Flaming Lips about restricted ticketing policies in effect for the July 12 show at Charter Amphitheatre. 

Fans should review the ticketing policy closely before purchasing tickets to the show, which go on sale Friday, February 15 at 10 a.m.

According to Ticketmaster, restricted tickets will be in use for many seats, requiring fans to present the credit card used to purchase the ticket and a valid photo ID at the venue in order to gain admittance — and the tickets are non-transferable.

“We all have the right to purchase tickets as gifts for our kids and friends, and we should continue to be able to give away or resell our tickets if plans change at the last minute,” said Linda Sherry, Director of National Priorities at Consumer Action. “Anti-consumer policies like restricted ticketing strip fans of our freedom to give away, buy, or sell tickets.”

“Buyer beware!” warned Fan Freedom Consumer Advocate Elizabeth Owen. “If you buy tickets as a gift or on behalf of friends, make sure you read the fine print. They may not be able to enter the arena with you or you might end up with a ticket you can’t give away.”

The Black Keys/Flaming Lips show is anticipated to be perhaps the biggest concert draw of the year in the Upstate. The critically acclaimed Lips are notorious for putting on wild and often elaborate stage shows. Meanwhile, headliners The Black Keys are riding a surging wave of critical and commercial success. That was capped earlier this week when the Ohio-based band scored huge at the Grammy Awards. 

The Black Keys won the night with four Gramophones, for best rock performance, best rock album and best rock song, as well as producer of the year for singer-guitarist Dan Auerbach.

Do you plan to attend the show? Do you have a comment on the ticket policy? Tell us about it in the comments below.


Frank February 14, 2013 at 08:22 PM
Paperless ticketing actually is better for true fans, as it prevents scalpers from buying up all the tickets. Moreover, Ticketmaster just introduced a system to transfer your paperless tickets if need be. This is a non-story....
George Patrick McLeer February 14, 2013 at 10:23 PM
The "normal" kind of paperless ticketing is similar to what we have the capability of doing at the Mauldin Cultural Center - your ticket has a barcode you can pull up on your phone and then you can scan & go. Doesn't matter who has the ticket b/c each ticket can only be scanned once. This new Paperless system is the most inconvenient way of ticketing I've ever seen. With this system, you don't receive a ticket/barcode via email, you don't receive anything. Your credit card IS your ticket (+ ID). Sounds like a good idea - nothing to remember to bring, email, or forget - you just swipe your card and go. But the HUGE problem is when you want to purchase tickets for your friend as a present, with no intention of going yourself. For your friend to get into the concert, which you bought tickets for, they HAVE to have YOUR credit card with them AND your photo ID - essentially, you have to be there too. Their website even specifically states, "If you are not planning to attend the event, we would advise that paperless ticket(s) are purchased on the credit card of a person attending the event and that you reimburse them." Pretty much defeats the purpose of buying tix as a gift. Plus, if the best seats are only offered this way, you're stuck buying nosebleeds for your friend's birthday present when you wanted front row. And forget ab going if you lost/forgot your credit card... http://www.ticketmaster.com/paperless

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